Office Address

West, Radha Nagar, Agartala, Tripura 799001

Phone Number

+91 87987 02506

Email Address

[email protected]

Terms & Conditions

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Terms & Conditions

Welcome to IDrive Self Drive Car Rentals. Please read the terms and conditions carefully before booking our vehicles. By using our services, you agree to the following:

1. Eligibility

You must be at least 18 years old and possess a valid driving license and national ID to rent a vehicle from us.

2. Booking and Payment

All bookings are subject to availability. Full payment must be made at the time of booking. For monthly rentals, a security deposit may be applicable.

3. Fuel Policy

Fuel is not included in the rental amount. The customer is responsible for refueling the vehicle during the rental period.

4. Vehicle Usage

Vehicles should be used only for legal and personal transportation purposes. Commercial use or subletting is strictly prohibited.

5. Damage and Responsibility

Customers are liable for any damage caused to the vehicle due to negligence or misuse. All vehicles must be returned in the condition they were provided.

6. Cancellation & Refund

Cancellation must be made at least 24 hours before the booking start time for a partial refund. Security deposits are refunded upon safe return of the vehicle.

7. Privacy

We respect your privacy. Your personal details will only be used for booking and customer service purposes.

8. Contact

For any concerns, please reach us directly via WhatsApp or phone. Our team is available 24/7.

By proceeding with your booking, you confirm that you have read, understood, and agreed to all of the above terms.

Frequently Asked Questions

Choose your preferred car from our fleet, select the rental duration, and confirm your booking. Once done, simply visit the pickup location with required documents and start your drive.

You’ll need to present a valid original ID and a copy of your driving license at the time of pickup.

No, fuel expenses are to be borne by the renter. Our cars are provided with a certain fuel level and should be returned similarly.

The security deposit depends on the car model and rental duration. It is clearly mentioned during the booking process for each vehicle.

Your security deposit is refunded immediately once the car is returned and verified to be in good condition.

Yes, you can save up to 70% with our monthly rental packages. Ideal for professionals, students, and frequent city travelers.

We offer flexible daily, weekly, and monthly rental formats. The longer you book, the more you save.
Ananya Biswas
Travel Blogger

“IDrive made my Agartala trip so smooth! The booking was effortless, and the car was in excellent condition. It’s the best way to explore the city at your own pace.”

Ravi Sharma
Entrepreneur

“Needed a car for a client visit, and IDrive delivered! On-time, clean vehicle, and very affordable pricing. Highly recommend for professionals on the move.”

Meghna Dey
Wedding Planner

“Booked IDrive cars for a wedding function. Seamless experience, polite support team, and no last-minute issues. Will definitely use again for events!”

Sourav Paul
Photographer

“Loved the freedom to go location scouting in and around Agartala with IDrive. No chauffeur, no delays — just me, my camera, and the open road.”

Priya Nandi
Student

“I rented a self-drive car during a short college break, and it was perfect for day trips with friends. Super easy process and budget-friendly!”