Call Us: +91 8798 702 506

Office Address

West, Radha Nagar, Agartala, Tripura 799001

Phone Number

+91 87987 02506

Email Address

[email protected]

Privacy Policy

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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how IDrive Self Drive Car Rentals collects, uses, and protects your information when you use our services or website.

1. Information We Collect

We collect personal information including your name, phone number, email, driving license, and national ID for identity verification and rental processing purposes.

2. Use of Information

We use your information to manage bookings, confirm identity, process payments, and improve customer service. Your data is never sold or shared with third-party advertisers.

3. Data Protection

We implement industry-standard security practices to safeguard your data from unauthorized access, alteration, or disclosure.

4. Sharing of Information

We only share your data with government authorities or law enforcement if legally required, or in case of fraudulent activity or traffic violations involving our vehicles.

5. Cookies & Tracking

Our website may use cookies for analytics and enhanced user experience. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal information only as long as necessary for legal or business purposes. Upon request, we can delete your data from our systems.

7. Your Rights

You have the right to access, update, or request deletion of your personal data. Please contact us if you wish to exercise these rights.

8. Policy Updates

We may update this Privacy Policy from time to time. All changes will be reflected on this page with the updated date.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp or phone.

By using our services, you agree to the collection and use of information in accordance with this policy.

Frequently Asked Questions

Choose your preferred car from our fleet, select the rental duration, and confirm your booking. Once done, simply visit the pickup location with required documents and start your drive.

You’ll need to present a valid original ID and a copy of your driving license at the time of pickup.

No, fuel expenses are to be borne by the renter. Our cars are provided with a certain fuel level and should be returned similarly.

The security deposit depends on the car model and rental duration. It is clearly mentioned during the booking process for each vehicle.

Your security deposit is refunded immediately once the car is returned and verified to be in good condition.

Yes, you can save up to 70% with our monthly rental packages. Ideal for professionals, students, and frequent city travelers.

We offer flexible daily, weekly, and monthly rental formats. The longer you book, the more you save.
Ananya Biswas
Travel Blogger

“IDrive made my Agartala trip so smooth! The booking was effortless, and the car was in excellent condition. It’s the best way to explore the city at your own pace.”

Ravi Sharma
Entrepreneur

“Needed a car for a client visit, and IDrive delivered! On-time, clean vehicle, and very affordable pricing. Highly recommend for professionals on the move.”

Meghna Dey
Wedding Planner

“Booked IDrive cars for a wedding function. Seamless experience, polite support team, and no last-minute issues. Will definitely use again for events!”

Sourav Paul
Photographer

“Loved the freedom to go location scouting in and around Agartala with IDrive. No chauffeur, no delays — just me, my camera, and the open road.”

Priya Nandi
Student

“I rented a self-drive car during a short college break, and it was perfect for day trips with friends. Super easy process and budget-friendly!”